Shipping / Delivery Policy

Our standard shipping / delivery charge is £5.00 (incl. VAT) to anywhere in the UK, excluding Northern Ireland, Channel Islands, Scottish Islands and the Isle of Man, for a maximum weight of 500gm. Packages weighing from 501gm to 1000gm will be charged £7.00. For orders above 1000 gm will be charged £9.00 For next day delivery, the customer will be charged £11.00 for weight up to 500gm. Weight more than 500gm will be charged £15.00. Postage within Europe outside UK £15.95 for weight up to 500gms. Anywhere else in the World £22.95 for weight up to 500gms.

We will deliver the product ordered by you, to the address you provide us. It is your responsibility to provide us with the actual delivery address. 

We are committed to offering excellent value and customer service to our customers, including free UK standard delivery (via Royal Mail) with any online order worth £20 or more. We strive to get your package to you as quickly as possible, but please allow up to 7 to 14 days for delivery. Should you require expedited delivery service for an additional fee, please contact our Customer Service team on 07459478448 or  info@castullys.co.uk Please note that restrictions may apply in many territories. It is your responsibility to check with the authorities in your country before placing orders for products if you are unsure as to their status. We are not liable for orders that face any customs issues. In case the order is returned to us by customs, a refund will be issued, deducting any postage charges. In case the order is destroyed by customs, we are not liable to issue a refund/replacement